Staff & Admin Panel
Your agents spend all day in these screens. The osTicket admin theme gives them a modern layout, a fixed sidebar, readable tables and colour-coded priorities on any device.
Admin Dashboard – Red Colour Scheme
The redesigned osTicket admin dashboard with a bold red header, dark sidebar navigation and card-based content areas.
Admin Dashboard – Orange Colour Scheme
The same dashboard in the orange palette. Switch colour patterns from the plugin config in one click.
Ticket Queue & Filters
A cleaner open-ticket queue with pill-style filter tabs, colour-coded priority badges and quick bulk actions.
Ticket Thread View
Readable conversation threads with clear author blocks, timestamps and inline system events.
Manage Help Topics
Admin tables restyled end to end — help topics, filters, SLA, schedules, API, pages, forms, lists and plugins.
System Logs & Dashboard Tools
Even the deepest admin pages are themed, including system logs, date pickers and log-level filters.
Theme Settings
Install the plugin, choose a colour pattern and you are done. Advanced users can add custom CSS without editing any osTicket core file.
Plugin Configuration & Colour Patterns
Pick one of six ready-made colour patterns or drop in your own custom CSS — no core files touched.
Customer Portal
A support portal your customers can use from a phone. Clean forms, clear ticket statuses and a responsive layout that matches your brand.
Client Portal – Open a New Ticket
A modern, mobile-friendly ticket submission form your customers will actually enjoy using.
Client Portal – My Tickets
Customers can search, filter by help topic and track every ticket from one tidy list.
Client Portal – Ticket Detail
Ticket status, department, contact details and the full conversation in a clear, structured layout.
What These osTicket Screenshots Show You
Default osTicket works well, but it looks dated and it is difficult to use on a phone or tablet. Our osTicket dashboard theme replaces that experience with a responsive, card-based interface built on a modern grid — without changing how osTicket works underneath. The screenshots above cover the pages your team touches most: the agent dashboard, the open ticket queue, individual ticket threads, help topic management, system logs and the plugin configuration page.
On the customer side you can see the redesigned support centre: opening a new ticket, checking ticket status and reading a full ticket conversation. Each page reflows cleanly from a 27-inch monitor down to a small mobile screen, so your customers never have to pinch and zoom to get help.
Colour Schemes & Customisation
The theme ships with six ready-made colour patterns — including the red and orange variants shown above — selectable from the plugin config screen inside osTicket admin. If your brand needs something specific, the Custom CSS field lets you override any colour, font size or spacing value. Nothing is hard-coded and no core osTicket file is modified, so upgrading osTicket later stays safe and simple.
Compatibility
These screenshots were captured on osTicket v1.18. The theme is compatible with osTicket v1.17 and v1.18, installs as a standard plugin in a couple of minutes and works in every modern browser. Follow the installation guide to get the same result on your own helpdesk.